Ensure continuous operation of IoT networks and devices.
As a Network Operations Center Engineer, you’ll manage the real-time health and performance of IoT systems. You’ll handle device configuration, calibration, and communication monitoring to keep systems stable and responsive.
What You’ll Do
- Monitoring and reporting any issue with critical environments in networking, security and server systems.
- Manage, coordinating and communicating all maintenance networking events to related users
- Manage networking device such as router, switch and server device into monitoring tools
- Create ticket problem if have incident connection and communicated to related users
- First layer troubleshooting if having connection failure (e.g check device networking)
- Escalation to provider for troubleshooting physical connection
- Feedback to related user for follow up closing ticketing problem
- Create reporting SLA link connection
What We’re Looking For
- The willingness to shifting working
- The willingness to communicate and work in team environment
- Having knowledge of basic network routing and switching concept
- Having knowledge about basic skills IT networking such as IP address and protocol network
- Experience with networking device e.g Cisco, Juniper and Mikrotik (customized requirement of client)
- Experience using NMS tools such as PRTG, Nagios and other NMS tools
- A basics knowledge about server environment and virtualization concepts
- Good reporting documents
- Having certification CCNA or MTCNA is a plus
Contact Us
📩E-mail: [email protected]
💬WhatsApp: +6285217008844
💬Telegram: +6285217008844 | t.me/renify_id